bd697 Privacy Policy — How We Handle Your Personal Data

bd697 is committed to protecting the privacy of all players who use its online casino and sports betting services. This Privacy Policy describes how bd697 collects, uses, stores, shares and protects personal information in connection with the operation of the bd697 platform, accessible at bd697.org. This policy applies to all registered users and visitors regardless of the device or browser used to access the platform.

Personal data is any information that identifies or could be used to identify you as an individual. bd697 processes personal data responsibly and only for the specific purposes described in this policy. We do not sell, rent or trade personal data with third parties for their own marketing purposes. Our data handling practices are aligned with internationally recognised data protection principles.

1Information We Collect

bd697 collects different categories of personal data depending on how you interact with the platform. The categories of data we collect are limited to what is necessary for the purposes described in this policy.

• Identity and contact information: full name, date of birth, registered mobile phone number, and email address provided at the time of account registration. This data is required to create and manage your bd697 account.
• Identity verification documents: a copy of your National Identity Card (NID), passport, driving licence or other government-issued identification submitted during the KYC process. These documents are stored securely and accessed only by authorised compliance personnel.
• Financial transaction data: records of deposits and withdrawals including the payment method used (bKash, Nagad, Rocket, Upay, Visa or Mastercard), transaction amounts in BDT, transaction timestamps, and transaction reference numbers. This data is required for payment processing and financial record-keeping.
• Platform activity data: betting history, game play records, session durations, login timestamps, and in-platform navigation behaviour. This data is used to provide the service, resolve disputes, detect fraud, and improve the platform.
• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and mobile network operator. This data is collected automatically when you access the bd697 platform and is used for security monitoring and platform optimisation.

2How We Collect Your Information

bd697 collects personal data through several channels. In all cases, data collection is limited to information that is relevant and necessary for the stated purpose.

• Directly from you: when you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, or respond to a survey or promotion. The information you provide in these interactions is collected and stored by bd697.
• Automatically through platform use: session data, device information, IP addresses and platform navigation behaviour are collected automatically as you use the bd697 website or mobile browser. This includes data generated by cookies and similar tracking technologies described in Section 7 of this policy.
• From payment processors: when you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, Visa or Mastercard, the relevant payment processor will share transaction confirmation data with bd697 to allow us to credit or debit your account correctly. bd697 does not receive or store your full payment card number or mobile banking PIN.
• From identity verification services: where bd697 uses third-party identity verification services to assist with the KYC process, those services may provide verification results to bd697. bd697 selects identity verification partners that maintain data protection standards consistent with those described in this policy.

3How We Use Your Information

bd697 uses personal data only for the purposes described below. We do not use personal data for purposes that are incompatible with those for which it was originally collected without first obtaining your consent or having another lawful basis for doing so.

• Account creation and management: to create and maintain your bd697 account, process your registration details, authenticate your login, and manage your account settings and preferences.
• Identity verification and KYC compliance: to verify your identity, confirm your age (21+), and satisfy our internal compliance obligations. KYC procedures help us prevent fraud, money laundering and underage gambling.
• Payment processing: to process your deposits and withdrawals via your chosen payment method, reconcile financial transactions, and maintain accurate financial records. Payment data is also used to ensure that withdrawals are returned to the same method used for deposits.
• Fraud prevention and security: to monitor for suspicious activity, detect and prevent fraud, money laundering, and other financial crime, and to protect the integrity of the bd697 platform. This includes automated transaction monitoring and manual review where necessary.
• Customer support: to respond to your enquiries, resolve disputes, manage complaints, and provide technical assistance. Support communications may be recorded and retained for quality assurance and training purposes.
• Platform improvement and analytics: to analyse usage patterns, identify technical issues, improve platform performance, and develop new features. Analytics data is processed in aggregate form where possible, and individual profiles are not created for marketing purposes.

4Legal Basis for Processing Personal Data

bd697 processes personal data on one or more of the following legal bases. The applicable basis depends on the category of data and the purpose for which it is processed.

• Contractual necessity: processing is necessary to perform our contract with you — specifically, to provide the bd697 gaming and betting services you have registered to use, to process your transactions, and to manage your account.
• Legal obligation: processing is necessary to comply with applicable laws and regulations, including anti-money laundering requirements, KYC obligations, and any directions from competent authorities.
• Legitimate interests: processing is necessary for our legitimate interests in operating a secure and fraud-free platform, preventing financial crime, and improving our services — provided those interests are not overridden by your data protection rights.
• Consent: where we send you promotional communications or process data for purposes that go beyond what is strictly necessary for the contract or legal obligations, we will first obtain your explicit consent. You may withdraw consent at any time by contacting [email protected].

5Sharing Your Personal Information

bd697 does not sell personal data. We share personal data with third parties only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment processors: bd697 shares transaction data with payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard) solely to facilitate your deposits and withdrawals. These processors handle payment data under their own privacy policies and security standards.
• Identity verification partners: where bd697 uses third-party KYC service providers to verify player identity, we share the minimum personal data necessary — typically name, date of birth and document images — with those providers. Identity verification partners are contractually bound to use data only for verification purposes.
• Law enforcement and regulatory authorities: bd697 will disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities where required to do so by applicable law, court order, or regulatory direction. bd697 will notify you of such disclosure where it is legally permitted to do so.
• Technology and infrastructure service providers: bd697 uses third-party cloud hosting, analytics and security service providers who may process personal data on bd697's behalf as data processors. These providers are selected carefully and are contractually required to maintain data security standards consistent with this policy.

bd697 does not share personal data with advertising networks, data brokers, or any third party for marketing or profiling purposes. Game providers (such as Evolution Gaming, Pragmatic Play and Spribe) receive only the technical session tokens necessary to run game sessions — they do not receive your name, financial data or identity documents.

6Payment Data and Third-Party Payment Processors

When you make a deposit or withdrawal on bd697, your payment transaction is handled by the relevant third-party payment processor — bKash, Nagad, Rocket, Upay, Visa or Mastercard. bd697 does not store your mobile banking PIN, full card number, or CVV code. bd697 receives only a transaction reference, a confirmation status, and the transaction amount in BDT sufficient to credit or debit your account.

Each payment processor operates under its own privacy policy and data security framework. bd697 recommends that you review the privacy documentation of your chosen payment provider. bd697 is not responsible for the privacy practices of external payment processors, and any queries about how bKash, Nagad, Rocket or Upay handles your personal data should be directed to those providers directly.

7Cookies and Tracking Technologies

bd697 uses cookies and similar tracking technologies to operate the platform, maintain your session, and collect analytics data. A cookie is a small text file stored on your device by your browser at the instruction of the bd697 platform. The following types of cookies are used on bd697.

• Strictly necessary cookies: these cookies are essential for the platform to function. They maintain your login session, remember your language preference and keep your account secure. These cookies cannot be disabled without preventing the platform from working correctly.
• Analytics cookies: these cookies collect anonymised or aggregated data about how players interact with the bd697 platform — for example, which pages are visited most frequently and where users experience technical difficulties. This information helps bd697 improve the platform experience.
• Security cookies: these cookies are used to detect and prevent fraudulent login attempts and other security threats. They help bd697 identify unusual patterns of activity that may indicate an account compromise or bot activity.

You can manage cookie settings through your browser's privacy controls. Please note that disabling strictly necessary cookies will affect the functionality of the bd697 platform and may prevent you from logging in or completing transactions. bd697 does not use third-party advertising cookies or cross-site tracking technologies.

8Data Retention

bd697 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected or to comply with legal retention obligations. The specific retention periods that apply to different categories of data are summarised below. Account data and transaction records are retained for a minimum of five years from the date of account closure to satisfy financial record-keeping and anti-money laundering obligations. Identity verification documents are retained for the same minimum period.

Platform activity data (betting history, session logs) is retained for a minimum of three years from the date of each transaction or session to support dispute resolution and fraud investigation. After the applicable retention period has expired, personal data is securely deleted or anonymised so that it can no longer be associated with you as an individual. You may request early deletion of certain categories of data by contacting [email protected], subject to our legal retention obligations.

9Data Security

bd697 implements a range of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, and destruction. All data transmitted between your device and the bd697 platform is protected by 256-bit SSL encryption. Account access is protected by password authentication and bd697 monitors login activity for signs of unauthorised access.

While bd697 takes reasonable steps to protect personal data, no internet-based platform can guarantee absolute security. In the event of a data security incident that poses a significant risk to your rights and interests, bd697 will notify affected players without undue delay and will take all necessary remedial steps to contain and address the breach. If you suspect that your account has been compromised, please contact [email protected] immediately.

10Your Data Protection Rights

Subject to applicable law, you have the following rights in relation to your personal data held by bd697. To exercise any of these rights, please contact our support team at [email protected]. bd697 will respond to all data rights requests within a reasonable timeframe.

• Right of access: you have the right to request a copy of the personal data that bd697 holds about you, together with information about how that data is used and with whom it has been shared.
• Right to rectification: you have the right to request that bd697 correct any inaccurate personal data held about you, or complete any incomplete data. You may also update certain account details directly by logging in to your bd697 account.
• Right to erasure: in certain circumstances, you have the right to request that bd697 delete personal data held about you — for example, where data is no longer necessary for the purpose for which it was collected. This right is subject to our legal data retention obligations.
• Right to restrict processing: you have the right to request that bd697 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of the data is being verified following a rectification request.
• Right to withdraw consent: where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal. To withdraw consent, contact [email protected].

bd697 will not charge a fee for handling data rights requests in ordinary circumstances. If a request is manifestly unfounded or excessive, bd697 reserves the right to charge a reasonable administrative fee or to decline the request, in which case the grounds for declining will be explained in writing.

11Children and Minors

bd697 is strictly an adults-only platform. Players must be at least 21 years of age to register an account or use any bd697 service. bd697 does not knowingly collect personal data from any person under the age of 21. If bd697 discovers that it has inadvertently collected personal data from a person under 21, that data will be deleted immediately and the account closed. Parents and guardians who become aware that a minor has accessed or registered on bd697 should contact [email protected] immediately so that the account can be closed and data deleted without delay.

12International Data Transfers

bd697 primarily operates from and stores data within servers located in jurisdictions that maintain adequate data protection standards. Where personal data is transferred to a third-party service provider located outside Bangladesh, bd697 takes steps to ensure that appropriate safeguards are in place — such as contractual data protection clauses — before any such transfer takes place. By registering an account and using the bd697 platform, you acknowledge that your personal data may be processed in jurisdictions outside Bangladesh, subject always to the protections described in this policy.

13Changes to This Privacy Policy

bd697 reserves the right to update or amend this Privacy Policy at any time. Where a material change is made to the policy — for example, a new category of data is collected, or a new third-party sharing arrangement is introduced — bd697 will notify registered players via the platform. The updated policy will be published at bd697.org/privacy-policy with a revised effective date.

Your continued use of the bd697 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you must stop using the platform and may request account closure by contacting [email protected]. We recommend that you review this Privacy Policy periodically to stay informed about how bd697 handles your personal data.

14Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have a concern about how bd697 has handled your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6). You may reach us at [email protected] — please note this is a plain text address and is not a clickable link. Do not send sensitive information such as passwords or full payment details by email.